We are an Oracle Partner for APAC –
India providing at par with the
best IT services for the
Hospitality Industry.
We are having a team of skilled resources with experience in implementing Oracle hospitality solutions across the globe.
Next-Gen Hospitality with Mindlabz & Oracle
Mindlabz Hospitality Services, a leading Oracle partner in India, is transforming the hospitality industry with cutting-edge IT solutions and Oracle Opera Cloud PMS and Simphony Cloud licenses and implementation. Specializing in configuring property management systems and point of sale systems, customized IT services, and seamless cloud integrations, Mindlabz empowers hotels to deliver superior guest experiences. By offering real-time data insights, simplified check-ins, and personalized services, their solutions enhance guest satisfaction and operational efficiency.
Our Valued Partnerships
Brands That Believe in Us
"Mindlabz has completely transformed the way we manage our hotel operations. Their expertise in Oracle Opera Cloud and Simphony POS made the transition seamless. Our team is more efficient, and guest satisfaction has noticeably improved."
"Working with Mindlabz has been a game-changer. Their Oracle-based solutions are not only reliable but also incredibly intuitive. We’ve seen a significant improvement in daily operations and better control over guest experiences."
"We chose Mindlabz for their Oracle PMS and POS expertise, and it was the best decision we made. Their support team is responsive, knowledgeable, and truly understands the hospitality business. Our workflow is now faster and more streamlined."
"The team at Mindlabz made our move to Oracle Opera Cloud smooth and efficient. They understood our challenges and provided solutions that perfectly matched our needs. Our guests are happier, and our staff is more productive than ever."
We are an Oracle Partner for APAC – India providing at par with the best IT services for the Hospitality Industry.
We are Oracle Partner having a team of skilled resources with experience in implementing Oracle hospitality solutions across the globe.
In India, our key clients include IHCL, EIH (Oberoi Group), RHG, ITC, Leela, Park & Zuri.
We provide full range of Hospitality solutions starting from:
★ OPERA On Premise PMS implementation
★ OPERA Cloud License and implementation
★ Simphony Cloud License and implementation
★ Infrastructure provisioning
★ Server Setup
★ Project Planning
★ Staff Training
★ Interfaces and Custom integration development
★ Product/App development
★ Consultancy and Go Live.
★ Post Implementation Support Services
Along with the above services we also have the following automation and digitization solutions designed especially for hotels –
⭐ Front office automation (contactless check-in and check-out)
⭐ F&B digitization
⭐ Back office automation
⭐ Conversational commerce application (Chatbot to communicate with the guests)
⭐ Personalised email and WhatsApp marketing
⭐ BI Tool
Opera Cloud PMS, a game-changing platform for hoteliers. Designed to optimize hotel management, the cloud-based system ensures seamless operations—from reservations and front-desk management to housekeeping and guest services. Mindlabz doesn’t just provide the technology; it offers end-to-end implementation, training, and support to ensure smooth adoption and maximum ROI for its clients.
Join the Revolution
Whether you’re upgrading an existing property or building a new one, Mindlabz Hospitality Services is your trusted partner in the journey toward digital transformation. With Opera Cloud PMS and a suite of IT solutions at your fingertips, the future of hospitality has never looked brighter.
About Oracle Opera Cloud:
About Micros Simphony Cloud:
Discover the future of point-of-sale (POS) solutions with Micros Simphony Cloud. As trusted APAC sell partners of Micros Simphony Cloud, Mindlabz Hospitality Services brings you the power of streamlined operations and enhanced guest experiences. With real-time insights and cost optimization, Simphony Cloud revolutionizes the hospitality industry. Explore the
possibilities now!
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We are an Oracle Partner for APAC – India providing at par with the best IT services for the Hospitality Industry.We are Oracle Partner having a team of skilled resources with experience in implementing Oracle hospitality solutions across the globe.
In India, our key clients include IHCL, EIH (Oberoi Group), RHG, ITC, Leela, Park & Zuri.
Rajiv Joshi
(FOUNDER / CEO)
Rajiv Chakravarty
(FOUNDER / CTO)
“Our goal is to bring hospitality into the cloud era, where real-time data, seamless integrations, and scalable solutions drive business growth,” says Mr. Chakravarty. “At Mindlabz, we focus on creating value for our clients by combining technological expertise with an in-depth understanding of the hospitality landscape.”
The Brains behind Mindlabz
OUR GOAL
“Our goal is to bring hospitality into the cloud era, where real-time data, seamless integrations, and scalable solutions drive business growth,” says Mr. Chakravarty. “At Mindlabz, we focus on creating value for our clients by combining technological expertise with an in-depth understanding of the hospitality landscape.”
OUR BLOG
FAQ
What is Opera Cloud PMS ?
Opera Cloud PMS (Property Management System) is a cloud-based hotel management solution developed by Oracle Hospitality. It is designed to streamline and centralize daily operations for hotels and other hospitality businesses. With Opera Cloud PMS, properties can manage reservations, guest check-in and check-out, housekeeping, billing, and reporting—all from a secure, web-accessible platform. The system enhances operational efficiency, improves guest experiences, and allows hotel staff to access real-time information from anywhere. Its scalability and integration capabilities make it suitable for both independent hotels and large hotel chains.
🔑 Key Features:
Cloud-Based Access – Operate from anywhere, anytime using a web browser.
Centralized Guest Management – Easily manage check-ins, check-outs, profiles, and preferences.
Real-Time Data and Reporting – Monitor performance and operations live for better decision-making.
Scalable for All Property Sizes – Suitable for small hotels to large multinational chains.
Integrated Housekeeping & Maintenance – Track room status and maintenance issues efficiently.
Secure and Reliable – Hosted on Oracle’s secure cloud infrastructure with regular updates and backups.
Flexible Integration – Connects with other hospitality systems like POS, CRM, and booking engines.
What is Simphony Cloud ?
Simphony Cloud is a cloud-based Point of Sale (POS) system developed by Oracle Hospitality, designed specifically for the food and beverage industry, including restaurants, hotels, cafes, and entertainment venues. It helps businesses manage front-of-house and back-of-house operations efficiently from a single, centralized platform. With its cloud-based architecture, Simphony enables real-time updates, scalability, and integration across multiple locations and devices, providing a seamless and consistent experience.
🔑 Key Features of Simphony Cloud:
Cloud-Based POS Platform –
Access and manage your POS system from anywhere with an internet connection, enabling centralized control over multiple outlets.
Menu & Order Management-
Customize menus, handle complex orders, and update pricing or promotions in real-time across all locations.
Multi-Location Scalability-
Ideal for single restaurants or large chains, with consistent configuration and reporting across all branches.
Real-Time Reporting & Analytics-
Get instant insights into sales, staff performance, inventory, and customer behavior to make informed business decisions.
Integrated Inventory Management-
Track stock levels, manage suppliers, and reduce waste with built-in inventory tools.
Flexible Payment Integration-
Supports various payment methods including credit/debit cards, mobile payments, and contactless options.
How does Opera Cloud improve hotel operations?
Opera Cloud PMS significantly improves hotel operations by providing a modern, cloud-based platform that centralizes and streamlines all core property management tasks. Here’s how it enhances efficiency and guest satisfaction:
✅ Key Ways Opera Cloud Improves Hotel Operations:
Centralized Management-
Manage reservations, check-ins, housekeeping, and billing from one platform.
Ensure all departments are aligned with real-time access to guest data.
Cloud-Based Flexibility-
Access the system anytime, anywhere using a web browser.
Enables remote management and mobile support for on-the-go staff.
Enhanced Guest Experience-
View and use guest preferences, stay history, and loyalty details for personalized service.
Speed up check-in and check-out with automated workflows.
Real-Time Reporting and Insights-
Access live dashboards and reports for occupancy, revenue, and operations.
Make informed decisions quickly with up-to-date data.
Automation of Routine Tasks-
Reduces manual work like room status updates and reporting.
Allows staff to focus more on guest interaction and service.
What types of businesses can use Simphony Cloud?
✅ Businesses That Can Use Simphony Cloud:
Restaurants (Single or Multi-location):
Ideal for casual dining, fine dining, fast food, and quick-service restaurants (QSRs).
Centralized control over menus, pricing, and promotions across locations.
Hotels and Resorts:
Integrates seamlessly with hotel property management systems like Opera Cloud.
Supports room charging, event catering, and multiple outlets within a property.
Cafes and Coffee Shops:
Efficient order processing, loyalty tracking, and mobile POS support for high-volume, quick-turnover environments.
Catering and Event Services:
Handles pre-orders, custom menus, and event-specific billing with ease.
and many more..
How do Opera Cloud and Simphony Cloud work together to streamline hospitality management and enhance guest experiences?
Opera Cloud and Simphony Cloud are two powerful cloud-based platforms designed specifically to address the complex needs of the hospitality industry, working seamlessly together to streamline operations and elevate the guest experience. Opera Cloud serves as a comprehensive property management system (PMS) that handles front-office functions such as reservations, check-ins and check-outs, room management, and guest profiles. On the other hand, Simphony Cloud is a robust point-of-sale (POS) system tailored for food and beverage operations, enabling efficient order management, billing, inventory control, and real-time sales analytics.
When integrated, these platforms create a unified ecosystem where data flows smoothly between hotel operations and restaurant or outlet services. This integration eliminates manual data entry and reduces errors, allowing staff to provide faster, more personalized service. For example, a guest’s preferences and billing information stored in Opera Cloud can be automatically accessed by Simphony Cloud during dining or other outlet interactions, enabling seamless charge posting and consolidated billing. This level of connectivity improves operational efficiency, reduces guest wait times, and empowers staff with real-time insights across all departments.
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